Privacy Policy

Anderson Therapies Ltd

Anderson Therapies Ltd provides consultancy, training, workforce development, service design, collaborative projects and freelance clinical services focused on communication, inclusion, mental health and participation.

If you have any questions about this Privacy Policy or how personal information is handled, please contact:

Email: sabrinaanderson@andersontherapies.co.uk

Information That May Be Collected

Anderson Therapies Ltd may collect the following information when you make contact or use Anderson Therapies' services:

• Name
• Email address
• Organisation
• Job title (where relevant)
• Telephone number (where needed to manage an event booking)
• Event photo and video preference
• Any access or participation information you choose to provide for an event
• Event booking reference, booking date, ticket amount and payment status
• Short-lived keyed hashes of booking request data used to limit automated submissions
• Any information you choose to include in your enquiry or correspondence

The website does not intentionally collect unnecessary personal information.

How Personal Information Is Used

Personal information may be used to:

• respond to enquiries
• manage event bookings, prevent duplicate or automated submissions, communicate event arrangements, record photo and video preferences, verify payments against Tide records, and send booking emails
• discuss potential consultancy, training, collaboration or commissioned work
• deliver consultancy, training and other professional services
• deliver contracted clinical services on behalf of other organisations
• maintain appropriate business and professional records
• develop and improve services, resources and professional practice
• reflect on professional work to inform the ongoing development of the Communication for Connection Framework and related approaches
• develop educational resources, conference presentations, publications and other professional outputs
• comply with legal, regulatory and professional obligations, including safeguarding responsibilities where applicable

Event Photography And Video

For events where photography or video may be used to share information about our work or future events, attendees may choose whether to consent to being included. Consent is optional, is not a condition of attending and does not affect a booking. If no choice is made, the attendee will not be included. Attendees can contact the event organisers to change their preference.

Learning, Publications, And Professional Development

Continuous learning is central to Anderson Therapies Ltd. Insights gained through consultancy, training and collaborative work may contribute to the ongoing development of the Communication for Connection Framework, professional resources, conference presentations, publications and other educational materials.

Where learning from practice is shared publicly, it will normally be presented in an anonymised form so that individuals cannot be identified. If Anderson Therapies Ltd wishes to use identifiable information, quotations or case studies, appropriate permission or consent will be obtained where required.

Clinical Services Delivered On Behalf Of Other Organisations

Anderson Therapies Ltd may provide freelance clinical services under contract to healthcare providers, educational settings and other organisations. Where services are delivered on behalf of another organisation, personal information is managed using that organisation's approved clinical systems, policies and procedures. Clinical records, reports and correspondence are maintained within the commissioning organisation's secure systems. Where applicable, the commissioning organisation's Privacy Policy explains how personal information is collected, processed, stored and retained.

Legal Basis For Processing

Anderson Therapies Ltd processes personal information where there is a lawful basis to do so. This may include:

• Legitimate interests
• Performance of a contract
• Compliance with legal obligations
• Consent (where required)

For The Parent Space, we use the information needed to take steps at your request to arrange and provide your booking, and to meet any applicable legal and accounting obligations. The booking form does not require you to consent to unrelated marketing. Photography or video consent is a separate, optional choice; leaving it blank means you will not be included. You can withdraw that consent for future use by contacting us.

Please use the optional participation field only for practical arrangements. Do not enter diagnoses, health details or personal information about children or other people. We do not need that information to take your booking.

Sharing Personal Information

Anderson Therapies Ltd does not sell or share personal information for marketing purposes.

Personal information will only be shared where necessary to deliver services, where required by law, where necessary to protect an individual or meet safeguarding responsibilities, or with trusted service providers or commissioning organisations where this is necessary to deliver contracted services.

For The Parent Space, Supabase provides the booking database and sign-in service, Microsoft 365 (via Microsoft Graph) sends booking emails from our business mailbox, and card payments are processed by Stripe. These providers process information needed to provide the booking service.

Payments. Card payments for events are processed by Stripe Payments Europe Ltd, which acts as an independent controller of your payment details. We never see or store your full card details. We receive confirmation that payment was made, the amount, and your name and email address so we can confirm your booking. Stripe may transfer data outside the UK, including to the United States, using safeguards such as the UK International Data Transfer Addendum, Standard Contractual Clauses and the Data Privacy Framework. See Stripe's privacy policy for details.

Where providers process information

When the Supabase project is configured, its primary database and authentication data will be assigned to a specific AWS region. We intend to select the London region (eu-west-2). This region selection does not guarantee that every backup, log, support process, Edge Function or subprocessor activity stays in the UK. Supabase's Data Processing Addendum permits processing by its authorised subprocessors and describes safeguards for international transfers. Supabase publishes its current subprocessor list.

Microsoft 365 email processing and storage locations depend on the organisation's Microsoft tenant configuration and Microsoft's service architecture. Anderson Therapies configures business services to use UK/EU settings where available and reviews Microsoft's published data residency, contractual terms, and transfer safeguards as part of ongoing compliance checks.

Booking emails contain only the details needed to acknowledge the booking or confirm verified payment. We do not include optional participation notes or photography preferences in those emails. Provider subprocessors and terms may change, so we will review their current information when setting up and maintaining the services.

Keeping Information Secure

Anderson Therapies Ltd takes reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

This includes, where appropriate:

• using password-protected devices
• using multi-factor authentication where available
• keeping software and devices up to date
• using secure systems provided by commissioning organisations when delivering contracted clinical services
• keeping business devices secure and protected against unauthorised access

Professional Standards

Anderson Therapies Ltd is committed to maintaining high standards of confidentiality, information governance and professional practice. Services are delivered in accordance with relevant legal, ethical and professional responsibilities, including those relating to confidentiality, safeguarding and data protection.

How Long Information Is Kept

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, meet legal or regulatory requirements, or resolve any queries relating to the services provided. Keyed hashes used to limit booking requests are removed after their one-hour rate-limit window when the booking availability service next runs.

Your Rights

Under UK data protection law, you have the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of personal information where appropriate
• object to certain types of processing
• request restriction of processing in certain circumstances
• withdraw consent where processing is based on consent
• lodge a complaint with the Information Commissioner's Office (ICO)

Changes To This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or the services provided by Anderson Therapies Ltd. The most recent version will always be published on this website.

Contact

If you have any questions about this Privacy Policy or how personal information is handled, please contact:

Anderson Therapies Ltd
Email: sabrinaanderson@andersontherapies.co.uk